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Terms and Conditions

Terms and Conditions

When you check out and click "I've read and accept the terms & conditions", there's very little you need to know.

Basically, you are agreeing to:

  • Allow Lines Behind Ltd to see the address details you entered (please see our Privacy Policy for further information on how we store your personal data)

  • Proceed to make a payment via your chosen payment method. (Lines Behind Ltd does not have any access to your personal payment information)

  • Adhere to our Delivery & Returns policies (don’t worry, we’re very flexible and you can read those here)

Contacting us

If you have any questions regarding the Lines Behind.com online shop, it's products or any order that you may have placed please contact us by email at linesbehind@outlook.com

Acceptance of Orders

All orders are subject to acceptance and product availability. Acceptance of the order and the completion of the contract between yourself and Lines Behind Ltd will take place when we have dispatched the goods you have ordered, and received payment. We may choose not to accept your order; if an item is out of stock, if we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.

Acknowledgement of Order

When you have completed your order you will be sent an email confirming your order. It will state what the products are, the cost (excluding P&P) and delivery and invoice details. If your order has been unsuccessful you will be made aware of the reason for this and possible explanations. If we are unable to fulfil your order following our order acknowledgement, we will also contact you by email advising you of this.

Our Contract

A legally binding contract between you and Lines Behind Ltd will be formed when we send you the email confirming that we have dispatched the product(s) to you. This email represents our legal acceptance of the offer you made to purchase the product(s) when you completed your order. If we confirm to you that not all the products you have ordered have been dispatched, those product(s) that have not been dispatched will not form part of our contract with you. In the event of any change e.g. in price or expected delivery date between completion of your order and contract formation, we shall inform you and you shall at that point have the right to either (i) accept such change (in which case your email reply will represent a new offer which we will accept upon notification of dispatch) or (ii) reject such change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).

Who We Are

Our address is:

Lines Behind Ltd

4 Jubilee Mews

Bedlington

NE22 5BL

The following terms and conditions will apply between yourself and Lines Behind Ltd for the sale and purchase of the items contained in your basket, and it's subsequent delivery. These terms and conditions of sales do not affect your statutory rights (under governing law and Jurisdiction).

Availability of Goods and Prices

All prices indicated for products are in Pounds Sterling, inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus any delivery charges as set out in the Delivery & Returns section of the website. 

Lines Behind Ltd attempts to be as accurate as possible when describing products on the website and to ensure that product photography is clear and accurate; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the website are accurate, complete, reliable, current, or error-free.

Lines Behind Ltd aims to ensure that the pricing of products on the web pages is correct at all times, however, the website may not accurately reflect the correct details at the moment at which you place your order. Lines Behind Ltd reserves the right to change prices or to withdraw an item from sale without prior notice.

We aim to deliver goods within 3-5 working days in the UK, within 7 to 14 days for European destinations and within 12 to 24 days for the rest of the world. If Lines Behind Ltd are unable to deliver the goods that you have ordered, they will inform you by email at the address given on your order form.

Duties and Taxes

You will be liable for all duties or levies payable at any foreign port as a result of delivery of goods outside of the United Kingdom. It is your responsibility to arrange payment for any such payments and you shall not be entitled to cancel your order on the basis of unforeseen duties or levies.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with English Law and you agree to submit to the exclusive jurisdiction of the English courts.